2022 Frontline Workshop Links

• Conference Opening, by Janet Kelley, OACRAO President: video link here.

• For Crystal Bowles Palacioz’ presentation on Communication Methods, please refer here for the video link.

• For Dr. David Lowry’s presentation on Handling Difficult People, please refer here for the presentation slides, and here for the video link.

• For Dr. David Lowry’s presentation on Using the Ethics of Care to Help Ourselves and Others, please refer here for the presentation slides, and here for the video link